Last Updated: [20 July 2024]

ArsalXpress (hereinafter referred to as "we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [arsalxpress.arsalbytes.com] (the "Site"), use our services, or engage with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, and postal address.
• Payment Information: Credit card details and other payment details necessary for processing payments.
• Order Information: Details of the products you order, delivery addresses, and other order-related information.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

• To process your orders and manage your account.
• To communicate with you, including sending order confirmations, invoices, updates, and promotional materials.
• To improve our website, services, and overall customer experience.
• To comply with legal obligations and prevent fraud.
• To provide customer support and address your inquiries.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties except:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order delivery (e.g., TCS, Lepards Couriers), and marketing assistance.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Site.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of each site you visit.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

For any questions or concerns about your data, please contact us at support@arsalbytes.com.